Restoration excellence for brokers who care

Thruline is New York’s premier restoration network for water and fire damage. When fires, floods, or other property damages occur, our clients trust us to get the claim and restoration work done right the first time.

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Why Thruline

Why Brokers and Agents Partner With Us

Thruline Claim Assessment

We work with your clients to assess the best course of action. We document the condition of all property and provide science-based evidence that is useful in communicating with carriers.

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Containment Expertise

Thruline protects high end interiors from further damage during the restoration process. Our state-of-the-art containment strategies are the best in the business.

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Protect Art and Valuables

Thruline's experts in art restoration and restoration cleaning have decades of experience working with $100M+ art collections, valuables, antiques, and other precious possessions.

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A Higher Level of Service

Partnering with Thruline sets you and your clientele apart, through direct access to a superior claims experience for high-net-worth clients.

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We Work With the Best Carriers in the Business

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AXA
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AIG
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Our Network of 70+ Restoration Experts

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Buildings We Work In

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“Working with Zack and Jim was truly wonderful. They communicated and arranged everything in a timely and professional manner.”

Client

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“Our project required a lot of attention to Fine Art, and Stephen’s attentiveness to detail is exceptional. If any issues came up during relocation, Thruline and Stephen were able to find creative solutions to solve them.”

Client

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"Thruline Team addressed all of our Mitigation and Contents concerns by taking the project to a successful completion.”

JP Morgan Chase Client

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"Thruline takes immense pride in crafting each project to perfection, prioritizing the distinct needs and desires of our clientele."

High Net Worth Broker

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“Thruline created a safe environment for my family.”

Client

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“Zack and Stephen were able to develop a plan to mitigate risk during the lifecycle of the project where everything was returned to its original placement as if nothing happened.”

Client

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“Thruline has set the gold standard for ultra high-end luxury residential mitigation in the tri-state area.”

High Net Worth Broker

Our Process

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01. Damage & Claim Assessment

Meticulous evaluation of property damage to expedite claims processes and secure precise, equitable compensation

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02. Restoration

Comprehensive restoration services to return your property to pre-loss condition with precision and care.

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03. Fine Arts

Specialized care for fine arts, preserving the integrity and value of each piece.

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04. Contents

Elite restoration services tailored for everything from high-tech electronics to irreplaceable personal items, ensuring a thorough revival of your cherished possessions.

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05. Upholstery and Soft Goods

High end fabric restoration services for upholstery and soft goods, employing the latest technologies to rejuvenate luxury fabrics.

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06. Hygienist

Science-based hygienist services to ensure your environment is clean, safe, and free from contaminants.

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07. Reconstruction

Rebuilding with integrity, transforming disaster sites into homes ready for a new beginning.

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08. Unpacking

We return all of your restored possessions and return your space to pre-incident conditions. You’ll be able to return home “like it never happened!”

Talk to Thruline

Thruline can guide clients through new claims, assess in-process claims, or bring expertise to better resolve lingering claims. We're here to help.

Learn More About Thruline

FAQs

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